While creating an account is recommened. You do not need to create an account to shop.

Simply click the ‘Account’ button on the top right of any page and follow the prompts to create an account.

We can help you with that! Please make sure you have an account created and contact us stating you would like to set up a facility in our system. Once we set up your facility and residents, you will then be able to order on behalf of each of your residents!

Yes! We accept returns and exchanges on most products within 30 days of you purchase date. Please visit our Return Page for more information. 

We will need the email and order number of the account or resident doing the return. Please visit our Return Policy page for more information.

After your order shipped, you received an email with the tracking for your order. If you cannot find or did not receive that email. Simply contact us and we will let you know where your order is. 

We’re sorry about that! Please contact us and provide us with your email and order number and we will try and locate your order and make sure it gets to you as soon as possible.