FAQs
FAQs
Are you 18 years old or older?
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Placing An Order
No, you do not need to create an account to
shop. You can place orders as a guest.
We accept most major credit cards. Payment is
processed at the time of purchase, ensuring a secure and straightforward
transaction.
Returns and Exchanges
Yes! We accept returns and exchanges on most products within 30 days of you purchase date. Please visit our Return Page for more information.
Please have your email and order number ready
when initiating a return. Please visit our Return Policy page for more information.
Due to health and safety regulations, certain
items (e.g., opened personal care products) may not be eligible for return.
Post Order Questions
After your order shipped, you received an email with the tracking for your order. If you cannot find or did not receive that email. Simply contact us and we will let you know where your order is.
We’re here to help! Please contact us with your
email and order number, and we’ll make sure it reaches you as soon as possible.
General Questions
Yes, we offer volume-based discounts on certain
products. Contact our customer service team for more details on bulk pricing
options.
If your order has not yet shipped, we can update
your shipping address. Contact our customer service team as soon as possible
for assistance.
We’re sorry for the inconvenience. Please
contact us with your order number and details about the issue. We will arrange
for a replacement or refund.