Our Freight Policy
At Senior Supply, we strive to provide our customers with the best possible shopping experience. This includes shipping products to our customers in a timely and safe manner. To ensure the highest level of customer satisfaction, we have established the following freight policy:
- All orders over $100 will receive free standard shipping, with the exception of larger items such as furniture.
- Our standard shipping is usually shipped by UPS with a delivery time of 3-5 days.
- For larger items such as furniture, we will ship via freight with a delivery time of 4-7 days. These items will be delivered by a box truck that has a lift gate to bring the items down to the road. The delivery will also include moving the item(s) inside your residence.
- If a delivery is damaged, please reach out to our customer service team immediately. We will work with you to resolve the issue as quickly and efficiently as possible.
We appreciate your business and are committed to providing you with exceptional service. If you have any questions or concerns regarding our freight policy, please don't hesitate to contact us.